What to Do If You Experienced an Issue with a Solar Business

The solar industry, just like any industry, contains both hardworking, honest workers and bad actors, who cause issues for customers and fellow industry professionals alike. COSSA members are held to the highest standards of business ethics and quality of work, and we have measures to ensure that these standards are met. Businesses outside of our membership, however, are not subject to COSSA’s standards Рbut other groups and organizations may be available to help field concerns with these businesses

Use the flowchart below to determine who you should contact in the event that you have had an issue with a solar business.

Want to avoid issues in advance? Learn what you need to know prior to purchasing a system here.