Provides administration and program support to the initiatives under management of the Utilities – Energy Services team. The Program support specialist will provide day to day operational and administrative support with the development, implementation and evaluation of efficiency programs and technical support for meeting the efficiency, conservation and renewable energy objectives of the Energy Services team. Work hours are flexible based on school schedule, with typical work hours being 24-30 hours per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.
- Support the program administration of various efficiency, renewables and demand response programs, in conjunction with the Energy Services team.
- Review and provide support for the intake process of new residential solar and energy storage applications.
- Direct contact with end use customers and contractors via telephone, email and face-to-face meetings regarding efficiency and conservation options and resources.
- Complete data entry of project information into software tracking platform.
- Troubleshoot missing application information directly with customers and contractor.
- Assist and facilitate various field inspection data collected.
- Collaborate with team to create reports, program updates and various data management tasks.
- Review and analyze residential energy use information.
- Conduct research on other existing similar programs to aid in development of new programs and improvement of existing programs.
- Staff special events to inform public about Utilities programs.
- Miscellaneous data entry projects from initiation to close out.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities
- Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
- Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
- A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
- A desire and ability to utilize digital tools for organizational information, individual, and teamwork.
The requirements listed below are representative of the knowledge, skills and abilities required to perform the necessary functions of this position.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Beginner to intermediate word processing, spreadsheet and database applications.
- Strong organizational, communication and time management skills
- Ability to manage multiple tasks at a time simultaneously
- Project management skills.
- Knowledge of energy efficiency and conservation preferred. Ability to conduct research using reports, journals, and other sources of information.
- Ability to write clear, complete and accurate reports; presentation skills.
- Planning and organizing skills; ability to manage projects timelines.
- Ability to establish and maintain effective working relationships with internal and external customers.
- Ability to work effectively on teams.
EDUCATION AND EXPERIENCE: Bachelor’s degree in engineering or technical field or associate’s degree in energy management and one to three years experience in related field.
Preferred Education: Enrolled in a Master’s degree program in Business, Real Estate, Public Administration, Political Science, Electrical/Mechanical Engineering, Environmental Studies, or a related field and have a strong interest in solving climate change with energy efficiency, policy implementation, stakeholder outreach, and program and data management
The ideal applicant will:
- Have strong customer service skills for doing outreach to building owners and managers.
- Have strong writing skills to help draft emails and materials for outreach.
- Have strong Microsoft Excel data management and analytical skills.
- Be detail-oriented and able to work independently.
- Be interested in the opportunity to build a strong professional network with the commercial and multifamily real estate sector of building owners, manager, tenants, and brokers as well as with energy efficiency service providers.
- Consider working in an intern role beyond summer of 2019.
Coursework in one of the following would be beneficial, but is not required: real estate, building HVAC, lighting or control systems, public policy implementation, or energy efficiency
Ability to read and interpret documents such as safety rules, understanding operating and maintenance instructions, blue prints and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively.
Ability to collect data, define problems, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid driver’s license.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to risk of electrical shock. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.
The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.
Notice Regarding Medical and/or Recreational Marijuana Use:
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.
The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to gender (regardless of gender identity or gender expression), race, color, religion, creed, national origin, ancestry, age 40 years or older, marital status, disability, sexual orientation, genetic information, pregnancy or other characteristics protected by law. For the purpose of this City policy “sexual orientation” means a person’s actual or perceived orientation toward heterosexuality, homosexuality, bisexuality.
POST OFFER BACKGROUND CHECK REQUIRED.
Note: Some information in your application may be public information under the Colorado Open Records Act.